Author Archives: Support Team
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Strengthening Customer Trust Through Duty to Warn
In the propane industry, trust is built through consistency, safety, and transparency. While many safety practices happen behind the scenes, one of the most visible and reassuring forms of communication is the annual Duty to Warn mailing from propane dealers — a clear reminder to customers that their safety truly matters. More Than Compliance Every …
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Strengthening Customer Trust Through Smarter Safety Communication
Each year, propane marketers across the country send out Duty to Warn mailings — an essential part of risk management and customer education. But what often begins as a compliance requirement can actually become a strategic opportunity to build stronger customer relationships. Here’s how… A Modern Approach to Duty to Warn Traditionally, Duty to Warn …
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EMBRACE THE DIGITAL HORIZON
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Operations and Technology Consulting Services
A War Veteran and Veteran of the industry Bill has managed over 87 fuel delivery branch offices including operations, marketing, safety and profitability. He has helped over 200 fuel companies improve profitability. His hands on experience makes the Propane Safety app both easy to use and comprehensive saving companies time, money and make leaps forward …
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How to Reduce Container Liability With a Smartphone
Recently while speaking with Eric Leskinen of PropaneSafetyPro.com it became clear that managing properly the Propane Container Placement and Documentation could do much more one might expect. The old adage that “the job’s not done until the paperwork is completed” still applies in the propane industry. Propane Safety Consultant, Trainer, Subject Matter Expert, and past …
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Consulting, Training, and Risk Management Services
A veteran of the industry, Eric has over 33 years of experience with career progression from field operations to corporate direction. He has designed, managed, and executed safety training and compliance programs for multi-state companies with up to 1,100 employees. As a true compliance and safety specialist his background and skill set make our training …
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The Importance of Policies & Procedures
The Importance of Policies & Procedures A Guiding Document for Training Employees Online and In-Person When it comes to establishing a solid safety training program, Policies & Procedures are the first place to start. Policies & Procedures are critical because they help companies meet compliance requirements and reduce liability, but their valuable role in training …
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Newest Google Changes… A Double Edged Sword For Propane Marketers
More petroleum marketers and c-store operators are benefiting from cutting-edge technology in the form of innovative apps that handle everything from geo-location, on-site promotions, safety inspections, Sales improvements, marketing automation to instant proposals and invoices. What does this mean? If you too are struggling to clearly prove new customer gains from physical signage on billboards, …
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Tank Technology Trends: Tank Monitoring And Delivery Automation Will Save Fuel Industry
As any business owner in the fuel industry knows, the biggest expenses are payroll and trucks, and these costs continue to rise. Therefore, business owners must find other ways to cut costs and remain competitive. According to Bill Stomp, partner at Propane Quarterback and Tank Spotter, technology is the way. Stomp, a presenter at this …
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Spotting Potential Challenges And Traversing Possible Problems With The Power Of A Technological Tank
The propane and heating oil industry depends on many things, chief among them safety. That includes regulatory compliance involving gas and leak checks, legal documentation of the same, maintenance of the tanks themselves, and intelligence about the location, size and fuel provider for each tank within a given town, city, county or state. Mobilizing that …